South African Airways

South African Airways

  • 17/08/2022

South African Airways Cancellation & Refund Policy

South African Airways is a top airline in the African continent. It is popular for being the flag carrier airline of one of the most culturally diverse countries, South Africa. If you are a regular passenger of this airline then you must know about the refund policy and process of this airline but before that knowing a few points about cancellation can be always helpful. This post describes all of these things in detail.

How To Cancel South African Airways flight ticket

Are you curious and you are having how to cancel South African Airways flight ticket in mind? Well, then this section is just for you. There are many ways to cancel a flight ticket with this airline. You can follow any of the following methods to cancel the flight ticket with this airline:

  • Cancel the flight ticket with this airline online.
  • Call the customer support team 1 (800) 722-9675 to cancel the flight ticket with this airline.
  • Visit the airport counter of this airline to cancel the flight ticket.

South African Airways cancellation policy

South African Airways cancellation policy is always flexible to suit the requirements of its passengers. You need to just keep a few points in mind that are:

  • You need to pay a penalty if you are canceling the flight booking just a few hours before the scheduled departure of your flight and you had booked the flight within one week of the scheduled departure of the flight.
  • If you are canceling the flight ticket after 24 hours of booking the flight then you have to pay a cancellation fee that is around 100 USD to 500 USD.
  • If the cancellation of the flight ticket is done within 24 hours of booking it then you get a full refund and no cancellation fee is charged.

How do I get a refund from South African Airways

You do not need to worry thinking about how do I get a refund from South African Airways because you can just feel the online request form available on the official website of this airline to seek a refund. If you are eligible then you will get the refund within 7 working days from this airline. The process of refund by this airline is very simple and you do not need to worry about it at all.

South African Airways refund policy

  • You should make a refund request within the validity period of the flight ticket. For international flight tickets, it is one year and for domestic flights, it is only 6 months. It is usually counted from the scheduled departure of the flight but if the ticket is not used then it would be counted from the date you bought the ticket.
  • You will get a refund in the same currency you had paid for the ticket and only in the way of your original payment method.
  • A refund is provided to the same person who bought the flight ticket.

These are the main points you should remember according to the South African Airways refund policy. If you have any further queries then you can ask the customer support team of this airline who has a huge desire to support the passengers. They always ensure you have a hassle-free experience.


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