Air Astana

  • 28/09/2022

What Is Air Astana Cancellation Policy

Air Astana is known all over the world for its passenger-friendly processes and policies. This airline has always been rated very highly because of the services it provides to its passengers.

Ways To Cancel Air Astana Flight

If you are a passenger and you have a change in the plan then you must be looking to cancel the flight booking you have done with this airline. In that case, you must be wondering how to cancel the booking in Air Astana. This post has covered all about it in detail. That is why you should go through this post properly.

The best method to cancel the booking in Air Astana

Calling the customer support department and canceling the flight booking with quick assistance from this department is the best way. The steps you need to follow are:

  • First, dial the customer care phone number +7 (727) 244 44 77 of this airline.
  • Tell the customer care representative that you are looking to cancel the flight booking.
  • Check about the available refund options available for you.
  • Then confirm the cancellation of your flight ticket.

Air Astana cancellation policy

Air Astana cancellation policy is something that you will feel easy to understand as a passenger. The major points of the cancellation policy of this airline are:

  • You can cancel the flight booking within 24 hours to avoid paying the cancellation fee.
  • If you have a non-refundable ticket then you might need to pay 200 USD to 500 USD depending on many factors as a cancellation fee if the 24 hours period is crossed as far as the flight booking is concerned.
  • In case you have got a refundable or flex flight ticket you do not need to worry at all about the cancellation fee.

How To Get A Refund From Air Astana

Getting a refund is very simple with this airline. You do not need to worry thinking about how to get refund from Air Astana. You just need to fill the refund request fund and if you are eligible then you will get a refund within 14 working days to your original payment method if your flight booking is refundable. If your flight booking is non-refundable then you will get e-credits to your account with this airline for future usage.

Air Astana Refund Policy

  • In case you have got flex ticket or refundable ticket then you can cancel flight booking anytime you want before the scheduled departure of the flight you booked, and you will get a full refund.
  • If you are canceling a flight booking within 24 hours of booking the flight you will get a full refund and it does not matter what type of ticket you have.
  • In case you have booked a non-refundable flight ticket then you need to pay a cancellation fee and the rest amount comes to your account as e-credit for future usage with this airline.

These are the three major points of the Air Astana refund policy that you should never skip. Just keep these points in mind. In case you have any doubts then you can check the support page of this airline.


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